Support Site
FAQs and Important Announcements
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Cambridge English for Centres scheduled maintenance: 17 June 04:00am - 09:00am UK time Please be aware that due to scheduled maintenance Cambridge English for Centres will be unavailable during the follo...
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Digital Young Learners: Upcoming downtimes 2026 Please be aware that due to scheduled maintenance the Digital Young Learners Test platform will be unavailable during...
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Withdrawal of paper-based A2 Key in 2026 Paper-based A2 Key will be withdrawn at the end of 2026.Below are answers to questions you may have:Why are we withdr...
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Results Service for Candidates: Error when registering This article is for candidates who have experienced an unexpected error when trying to register for the Results Servi...
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Results Service for Candidates: Registration confirmation email not received We have identified an issue with our Results Service for Candidates and we are working on resolving it as quickly as ...
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I cannot log in to see my results My login details don’t work Make sure you are using your ID number (found on your confirmation of entry) and the pass...
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Viewing your exam result online Information for candidates who have taken a Cambridge English exam¿Quiere ver esta información en español? Siga este ...
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Lost or damaged certificates If you have lost your certificate If you have taken a Cambridge English exam or Teaching Qualification but have lost ...
Resources for Centres
News and Announcements
News and updates from Cambridge EnglishCambridge English Qualifications Digital
Useful information about our digital Cambridge English Qualifications, including FAQs, news and announcements and more.Test Day Support
Troubleshooting guides for common test day issues running digital examsExam Administration
Useful information regarding the administration of your exams, including information on the despatch of materials and what to do on the exam dayExam Calendars
Wall charts, flyers, calendars and moreMarketing
Information regarding marketing your centre and using the official centre logosResources for Candidates
Knowledge Base
- Cambridge English for Centres scheduled maintenance: 17 June 04:00am - 09:00am UK time
- Digital Young Learners: Upcoming downtimes 2026
- Withdrawal of paper-based A2 Key in 2026
- Results Service for Candidates: Error when registering
- Results Service for Candidates: Registration confirmation email not received
- I cannot log in to see my results
- Viewing your exam result online
- Lost or damaged certificates