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  1. Cambridge English Support Site
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News and Announcements

News and updates from Cambridge English

Announcements

  • Resources for authorised exam centres
    The support site content required for centre administration is only accessible to authorised centre users. To access the articles contain...
  • Withdrawal of paper-based A2 Key in 2026
    From June 2026 paper-based A2 Key will be withdrawn. Below are answers to questions you may have: Why are we withdrawing paper-based A2 K...
  • Cookies in use on this site
    Cookies and how they benefit you Our website uses cookies, as almost all websites do, to help provide you with the best experience we can...

System availability messages

  • Identica: System Maintenance 7 May
    Please be aware that due to scheduled maintenance Identica Admin access will all be unavailable during the following times:   Identica is...
  • Cambridge English portals: upcoming downtimes 2025
    Please be aware that due to scheduled maintenance The Preparation Centre portal, The Results Service for Candidates, Cambridge English On...
  • Cambridge English for Centres: Upcoming downtimes 2025
    Please be aware that due to scheduled maintenance Cambridge English for Centres will be unavailable during the following times:   14 May ...
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The Customer Support team provides support for candidates, authorised exam centres, teachers and anyone else with a question about Cambridge English exams, products and services. We’re available 24 hours a day, 7 days a week.

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