Helpdesk Training Article
Information for candidates who have taken a Cambridge English exam
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If you have taken one of our exams we want to make sure you receive your result as quickly as possible. By registering on our Results Service for Candidates website you will be able to view your results as soon as they become available. You’ll also receive an email letting you know that your results have been released.
You can register on the site at any point from the time you receive your Confirmation of Entry from your exam centre; you do not need to wait until after the exam. You will need the ID number and Secret number shown on your Confirmation of Entry in order to register.
If you have lost or never received your ID number and secret number, you will need to contact your exam centre directly for assistance. Your exam centre will have access to these details and will be able to provide you with them.
For security reasons, we cannot provide ID and secret numbers to candidates directly.
If your exam centre needs assistance with finding your details, they should contact the Helpdesk.
If your centre does not appear here, please contact us.
How to Register:
1. Enter your ID number and Secret number. These can be found on your Confirmation of Entry.
2. Enter your email address. It is very important that this is entered correctly, so please check it is correct before continuing.
3. Choose a password, and confirm it by retyping it in the second field. Please note that special characters are not permitted, you must only use letters or numbers.
4. Personal details - please tell us where you are from and your first language. If you do not want to provide this information, please choose Prefer Not To Say from the drop-down.
5. You must agree to the terms of use to proceed.
6. Choose whether you would like to receive emails from us.
7. Click Submit to register.
After clicking Submit you will receive an email confirming your registration. You can then log in using the ID Number from your Confirmation of Entry, and the Password that you chose during the registration process.
Results for paper-based exams are currently released around four to six weeks after the date of the exam. Results for digital test will be released around 5 - 10 working days after the exam.
Once you have successfully logged in, here is what you can see:
The Home page.
My details - where you can change your password and edit your email address.
And Information on our exams - where you can find details on our Cambridge English exams.
Results Online is available for the following Cambridge English exams. If you have taken a different exam, please speak to your centre in order to request your results.
- A2 Key - previously known as Cambridge English: Key (KET)
- A2 Key for Schools - previously known as Cambridge English: Key for Schools (KETfS)
- B1 Preliminary - previously known as Cambridge English: Preliminary (PET)
- B1 Preliminary for Schools - previously known as Cambridge English: Preliminary for Schools (PETfS)
- B2 First - previously known as Cambridge English: First (FCE)
- B2 First for Schools - previously known as Cambridge English: First for Schools (FCEfS)
- C1 Advanced - previously known as Cambridge English: Advanced (CAE)
- C2 Proficiency - previously known as Cambridge English: Proficiency (CPE)
- B1 Business Preliminary - previously known as Business Preliminary (BEC)
- B2 Business Vantage - previously known as Business Vantage (BEC)
- C1 Business Higher - previously known as Business Higher (BEC)
- DELTA Module One
- DELTA Module Two
- DELTA Module Three
- Pre A1 Starters*
- A1 Movers*
- A2 Flyers*
* For exams taken from 1st September 2020 onwards.
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