Helpdesk Training Article
The support site content required for centre administration is only accessible to authorised centre users.
To access the articles containing the following resources, you need to be logged in to the support site with an email address that is linked to an exam centre:
- Exam day booklets (EDB)
- Handbook for centres articles
- Toolkit for centres
- Speaking pack order forms
- Information regarding script-return barcode labels
- Brandfolder
- Resources relating to Cambridge English Qualifications Digital
- Resources relating to Connect Plus (computer-based exams)
- Resources relating to Cambridge English for Centres (CECP)
- Resources relating to Identica (Test Day Photo software)
- Resources relating to staff training (Totara)
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Pretesting: Packing and Returning Test materials (with My DHL+)
If you are not sure whether you are set up correctly or you cannot access this content, even when you have logged into the site, please speak to your Centre Exams Manager or contact us.
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