Helpdesk Training Article
Requirements for regular security updates mean that we will be moving to more frequent Metrica downtimes.
From January 2027, planned Metrica downtime will take place monthly:
- Wednesday 20 January 2027
- Wednesday 17 February 2027
- Wednesday 17 March 2027
- Wednesday 21 April 2027
- Wednesday 19 May 2027
- Wednesday 16 June 2027
- Wednesday 21 July 2027
- Wednesday 18 August 2027
- Wednesday 22 September 2027
- Wednesday 20 October 2027
- Wednesday 17 November 2027
- Wednesday 22 December 2027
Metrica will be unavailable from 08:00 to 12:00 (UK time) on these dates. Please do not schedule any tests during these hours. We will make some minor platform updates between 12:00 and 16:00. After 12:00, users may need to refresh their browser before using the platform.
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