Helpdesk Training Article
Please be aware that due to scheduled maintenance the Digital Young Learners Test platform will be unavailable during the following times:
Thursday 17 September 2026 08:00 - 12:00 UK time
During these maintenance windows, the testing platform will be unavailable.
Do not schedule or administer any tests during this time.
Any candidates who are logged into Digital Young Learners tests while maintenance is in progress will not have their answers saved.
Tests need to be fully completed before the maintenance window starts and not started until after the maintenance period ends.
To avoid disruption, please ensure that all test sessions are scheduled outside of this period.
Please accept our apologies for any inconvenience this may cause. Times may change, and additional dates maybe added so please follow this support article for updates.
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