Helpdesk Training Article
There will be an additional downtime in Metrica:
- Monday 9 November 2026
These additional downtime is required to complete essential and urgent maintenance and security updates.
This downtime is in addition to the scheduled downtime on
- Wednesday 25 November 2026
Downtime is planned between 08:00 and 12:00 (UK time), followed by minor platform updates until 16:00. After 12:00, users may need to refresh their browser. Please do not plan any testing during downtime hours.
We recognise the inconvenience caused by the short notice of this additional downtime and appreciate your understanding.
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