Helpdesk Training Article
User Roles
There are different administrative responsibilities, known as user roles, which are available on the Cambridge English Test Portal, Metrica. This article details the user roles available for the Cambridge English Placement Test (CEPT) and the Young Learners Placement Test (YLPT).
Only the CEPT and YLPT Agent roles can create additional Users. Please consult the table below to find out how each of the user roles differs from the other.
| Role | Description | Intended For |
| CEPT or YLPT Agent |
This user can:
|
This role is assigned to the named CEPT/YLPT Agent in the application for the Institution, and who oversees the account on Metrica. This role should only be assigned to the CEPT/YLPT Agent of the Institution, and is not intended for Client users. It should not be assigned with any other CEPT/YLPT role. |
| CEPT or YLPT Admin |
This user can:
|
This role is assigned to additional users for the Institution, and is assigned out by the CEPT/YLPT Agent. This role should be assigned to the CEPT/YLPT Admin/s of the Institution, and is not intended for Client users. It should not be assigned with any other CEPT/YLPT role.
|
| CEPT or YLPT Client Manager |
This user can:
|
This role is assigned out by the CEPT/YLPT Agent and/or CEPT/YLPT Admin. This role manages their own Client account and should not be assigned with any other CEPT/YLPT role.
|
| CEPT or YLPT Client Admin |
This user can:
|
This role is assigned out by the CEPT/YLPT Agent, CEPT/YLPT Admin and/or CEPT/YLPT Client Manager. This role has access to complete admin duties only, under the Client account. It should not be assigned with any other CEPT/YLPT role. |
How to add a new user:
1. Log into the Cambridge English Test Portal
URL: https://www.metritests.com/metrica
2. Click My Institution
3. Click the Users tab
4. Click Add User
5. Complete the new user form, ensuring you select the relevant User Role as per the table above, and click Save
6. The user will receive an automated email from the system to set their password and login. They will then be able to use their account on Metrica.
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