Helpdesk Training Article
Please be aware that due to scheduled maintenance Cambridge English for Centres, the Results Service for Candidates and the Preparation Centre Portal will all be unavailable during the following times:
11 July 07:00 to 12 July 16:30 (UK time)
You will also be unable to log into Identica to download/upload session files during this time. Please ensure sessions are downloaded and session keys are noted in advance. Photos can be uploaded after the outage.
Also note you will be unable to generate Digital young learners passwords during the outage, please ensure these are downloaded prior.
Please note this month there will also be additional maintenance periods, please see our System availability messages section for further details. Please accept our apologies for any inconvenience these downtimes may cause. Times may change, so please follow this support article for updates.
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