BULATS: "An error has occurred" when entering token
Information for Test Administrators running BULATS Online tests
There are three reasons why you or a candidate might see a message saying...
BULATS: "FMS NetConnection attempt failed" error
Information for customers running BULATS Online Speaking Tests
FMS is the Flash Media Server which is used to stream test content and aud...
BULATS: Can I test the bandwidth of my connection to Cambridge?
Cambridge English has developed a site to test the speed of your Internet connection that can be accessed here:
http://speedtest.cambridg...
BULATS: Candidate test interrupted - what to do next
BULATS Online tests can be interrupted for a number of different reasons such as interruptions to Internet connectivity or loss of power....
BULATS: Configuring Internet Explorer on Candidate and Admin PCs
If Internet Explorer is not configured correctly for BULATS Online, you may encounter problems such as the following:
• The test does not...
BULATS: Quick Start Guide
The BULATS Online Quick Start Guide provides an overview of the BULATS system and useful links to support materials and contact information.
BULATS: Reactivating an expired token
If a BULATS Online test is interrupted part way through, the token will still remain active for eight hours. During this time you can re-...
BULATS: Test Day Troubleshooting Guide
The attached document contains useful information about common issues that you may experience on a BULATS Test Day and how to resolve the...
BULATS: Usage Reports Available to Agents
As an agent it's very easy to monitor your Test orders and usage as well as the status of any Tokens used via the following three reports...
BULATS: What IP addresses does BULATS Online use?
To use BULATS Online successfully it's important that your computers can communicate with our BULATS servers here in Cambridge. If the I...
BULATS: Why can't an Indirect Customer order more tests when still within their quota?
Indirect Customers who wish to order tests will see their monthly quota and current test total on the order page. As long as they are wi...
Technical requirements for BULATS
The following table details the minimum and recommended system requirements for administering and running a BULATS Test. Unless otherwis...