Helpdesk Training Article
Our response to the COVID-19 pandemic has been to provide greater flexibility to our exam centres in delivering exam sessions. This increased flexibility, along with the continued impact from the Covid-19 pandemic, has unfortunately resulted in delays with the processing of results for some exams.
We continue to work hard to ensure our exam centres and candidates receive results within the specified time frame. However, currently it may take longer than stated on your Confirmation of Entry to release results.
This is outside the control of our exam centres who remain in contact with us on your behalf. We are making every effort to communicate where delays are being experienced so that they can keep you informed.
If you need any further information then please contact your exam centre.
You can find contact details for exam centres here. We cannot provide results to candidates directly over the phone or via email due to security reasons.
Thank you for your patience and understanding during these difficult times.
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