Pretesting : Packing and Returning Test materials (with My DHL+)

This article is for centres who are administering Pretesting.

The Instructions for packing and returning of materials will not be sent in hard copy to centres. Instead, please refer to the guides below.

Remember: You must return all used materials to us within the test window. 

Essential guides:

• Step by Step guide to My DHL+ Registration and Booking a Courier Instructions (attachment found below)
  Instructions on registering and booking a courier collection using MyDHL+.
  All materials should ideally be returned by MyDHL+. 

The DHL + service is our official courier method, so has the advantage of having the costs absorbed by Cambridge Assessment Pretesting. That said, if you would prefer to use a different courier/service, this will be fine. As long as a reputable courier and secure method is used (i.e. next-day delivery and signed-for service), this will not be an issue.

Please note: if you choose to use a different method of return, this would be at your own cost and discretion.

Experiencing issues?

If you are experiencing technical issues with DHL + please see contact details below:

• UK Centres: DHL Technical Helpdesk is available on 0844 248 0521 or by email: essuk@dhl.com
  
• International Centres: International contact details can be found by changing the country in the top right corner of the MyDHL+ homepage and then selecting Help Centre.

If you have any queries about the packing of materials after consulting the guide, please contact the Helpdesk.

Pretesting: Guide for booking a collection with DHL+

If you are administering a test, you will need to return the exam materials to us using MyDHL+. This website allows you to book a collection from your address within a convenient time window. We would suggest that you try booking your collection in advance of the exam taking place.

Link to MyDHL+ website: https://mydhl.express.dhl/gb/en/auth/login.html

EORI & VAT numbers:

• If you require these, please request these from us or see the DHL document for further information. The centres that will need to provide these are all centres located within the EU.

If you are experiencing technical issues with MyDHL+ please see contact details below:

• UK Centres: DHL Technical Helpdesk is available on 0844 248 0521 or by email: essuk@dhl.com
• International Centres: International contact details can be found by changing the country in the top right corner of the MyDHL+ homepage and then selecting Help Centre.
• country in the top right corner of the MyDHL+ homepage and then selecting Help Centre.

NOTE:

1) Pretesting Account Numbers for UK & International.

    UK A/C 421395897. International  A/C 967771195.

2) Return address and telephone number for Pretesting material ( GMYL)

GMYL Booking – In Team

Cambridge Assessment DC10

Hill Farm Road

Whittlesford

Cambridge

CB22 4FZ

United Kingdom

Telephone number + 44 1223 558323

 3) Restricted country list for my DHL.

      Andorra, Armenia, Dominica, Niger & Canary Islands.

We can arrange collection for you if you are located in the above countries.