Helpdesk Training Article
User Roles
Each test run on Metrica may have different User types available. Please consult the table below to find details of which users you will need for the specific test(s) you are running:
|
Role |
Description |
|
CEPT_Agent |
The role for managing the CEPT centre account (including setting sessions, creating logins and importing candidate details) and creating User accounts. |
|
CEPT_Purchasing |
This user is able to purchase tests and approve or reject client orders. Other sections are read only. Only select this role for users at the main location, not Client locations. |
|
CEPT_Entries |
This user is able to make candidate entries. Other sections are read only. Only select this role for users at the main location, not Client locations. |
|
CEPT_Reports |
This user is able to view reports. Other sections are read only. Only select this role for users at the main location, not Client locations. |
|
CEPT_Client |
This is a customer of the Agent. The agent can sell tests to Clients and they can then run tests. Only select this role for Client locations, not your main location. |
|
CEPT_Reports_Client_Only |
This is a client role that can only access reports and results for the client locations. This is the same as CEPT_Reports but for clients. |
|
Candidate |
The person who takes the test. |
You can give new users multiple roles if you wish them to have access to more than one area.
How to add a new user:
1. Log into the Cambridge English Test Portal
URL: https://www.metritests.com/metrica
2. Click My Institution
3. Click the Users tab
4. Click Add User
5. Complete the new user form, ensuring you select the relevant User Role as per the table above, and click Save
6. The user will receive an email from the system to set their password and login. They'll then be ready to go.
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