Helpdesk Training Article
The Cambridge UK Office will be closed from 12:00 on Tuesday 24 December 2024 until 08:30 on Thursday 2 January 2025 (UK time).
Customer Support will be available to provide support during the following times across this period:
Monday, 23 December 2024 |
Open |
Tuesday, 24 December 2024 |
Open |
Wednesday, 25 December 2024 |
Closed |
Thursday, 26 December 2024 |
Open |
Friday, 27 December 2024 |
Open |
Saturday, 28 December 2024 |
Open |
Sunday, 29 December 2024 |
Open |
Monday, 30 December 2024 |
Open |
Tuesday, 31 December 2024 |
Open |
Wednesday, 1 January 2025 |
Closed |
Thursday, 2 January 2025 |
Open |
The Application Support team will also be available to help centres with emergency technical issues only on 25 December 2024 and 1 January 2025. They can be contacted via normal digital test day channels.
If you need assistance on one of the days when the Helpdesk is closed, please take a look at our support site where you can find answers to many common questions. If you cannot find the answer to your question, please contact us and we will get in touch as soon as possible after we return.
We would like to wish you a very happy festive season!
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